Important Update: Service Bureau Vendor Transition
Key Dates, Contacts & Service Changes
From March to April 2026, the management of the Service Bureau will transition from CrimsonLogic to Toppan Ecquaria.
Please note that the Service Bureau transition will take place in phases in March 2026.
1. Service Bureau Services (Phased Transition in March 2026)
The physical locations of the Service Bureau remain unchanged.
Supreme Court Service Bureau
Until 22 March 2026
CrimsonLogic
Tel: (65) 6337 9164
Email: supremesb@crimsonlogic.com.sg
From 23 March 2026 onwards
Toppan Ecquaria
Tel: (65) 6348 8032
Email: elit_sb@toppanecquaria.com
State Courts Service Bureau
Until 29 March 2026
CrimsonLogic
Tel: (65) 6538 9507
Email: apollosb@crimsonlogic.com.sg
From 30 March 2026 onwards
Toppan Ecquaria
Tel: (65) 6348 7907
Email: elit_sb@toppanecquaria.com
2. Change in Service Bureau's Scope of Provision of Services (From 1 April 2026)
From 1 April 2026, Service Bureau will only provide services for:
- eLitigation
- Cause Book Search
Electronic and transactional services for the following systems will no longer be available at the Service Bureau:
Users of these systems can continue to access these services at 7 Keppel Road, Tanjong Pagar Complex, #02-01 Singapore 089053.
3. Online Appointment System for Service Bureau
- For booking any appointment with the Service Bureau up to 31 March 2026 or the management of such appointments up to 31 March 2026 (ie, rescheduling or cancellation, etc), please use https://sbappt.netq.sg.
- For booking any appointment with the Service Bureau after 31 March 2026 (ie, from 1 April 2026 onwards) or the management of such appointments after 31 March 2026 (ie, rescheduling or cancellation, etc), please use https://sgcourts.netq.sg to book appointments.
4. Revised Operating Hours of the Service Bureau (From 1 April 2026)
|
Current Hours
(CrimsonLogic) |
New Hours
(Toppan Ecquaria) |
| Mon to Thu |
At both Locations
8:30am - 12:30pm
[Closed: 12:30pm - 2:00pm]
2:00pm - 5:00pm |
Supreme Court
8:30am - 1:00pm
[Closed: 1:00pm - 2:00pm]
2:00pm - 5:30pm
State Courts
8:30am - 1:00pm
[Closed: 1.00pm - 2.00pm]
2:00pm - 6:00pm |
| Fri |
At both Locations
8:30am - 12:30pm
[Closed: 12:30pm - 2:00pm]
2:00pm - 5:00pm |
Supreme Court
8:30am - 1:00pm
[Closed: 1:00pm - 2:00pm]
2:00pm - 5:00pm
State Courts
8:30am - 1:00pm
[Closed: 1.00pm - 2.00pm]
2:00pm - 5:30pm |
| Sat |
State Courts
8:30am - 12:30pm
Supreme Court
[Closed]
|
State Courts
8:30am - 12:30pm
Supreme Court
[Closed]
|
| Sun & Public Holidays |
Closed
|
Closed
|
Key Reminders
- Service Bureau transition from CrimsonLogic to Toppan Ecquaria will take place in phases in March 2026 (see specific dates above).
- From 1 April 2026, only eLitigation and Cause Book Search will be available at the Service Bureau.
About Service Bureau
The Service Bureau was set up in 1994 to allow practitioners and laypersons to gain easy access to publicly available information and to transact with the government agencies. The Service Bureau have equipment, audited processes and workflows to help with various transactions.
The Service Bureau at the State Courts and the Supreme Court allow law firms to access the e-services offered by the Courts (the Supreme Court, the Family Justice Courts and the State Courts), as well as information services provided by the Singapore Academy of Law.
A range of over-the-counter electronic and transactional services are available:
PSS-INLIS - land and property related searches Public Search Service
- Integrated Land Information Services (PSS-INLIS) provides basic land-related information
on owners, properties, encumbrances, instruments and caveats registered in the official
land titles registration system.
InteReq - legal requisitions to government agencies Integrated
Legal Requisition System (InteReq) speeds up the processing of conveyancing transactions
in the legal sector by enabling the prompt transmission of legal requisitions to
government agencies and receipt of replies electronically.
Cause Book Search - online litigation searches The
Cause Book Search module offers an integrated service that allows
searching litigation data across multiple databases of the Supreme Court and State
Courts of Singapore.
BizNet - retrieval of company, business and people profile information
BizNet searches the Accounting and Corporate Regulatory Authority (ACRA) databases
for company and financial information on businesses and individuals.
eLitigation - electronic filing services for the Courts Documents that need to be filed in the Singapore Courts can be brought to the Service Bureau for filing assistance to be provided. This is relevant for non-subscribers to eLitigation, or by laypersons.