General Questions

 

eLitigation users must use their registered SingPass IDs to log in and access the system.  After using the eLitigation system, users must log out of the system to avoid illegal use of their account.

 

To get a SingPass ID, go to the Singapore Personal Access (SingPass) website at www.singpass.gov.sg and apply for a SingPass ID either online or through counter application.

 

 

Refer to Logging In and Logging Out for a more detailed description of the steps.

 

 

 

SingPass stands for Singapore Personal Access. It is a user-defined, common password used to transact with different government online services. It is an alphanumeric password composed of 8 to 24 characters. SingPass is now equipped with additional security features to accommodate new security threats.

 

To obtain a SingPass, go to the Singapore Personal Access (SingPass) website, https://www.singpass.gov.sg/ and apply for a SingPass ID either online or through counter application.

 

 

 

Aside from using SingPass, cookie technology can also be used to facilitate user authentication.  This is to reduce the number of SingPass logins.

 

Two types of cookies will be created and used:  Long Term and Short Term Cookies.  Both cookies will be created upon the User's first login to the eLitigation Front End portal using his/her SingPass.  For subsequent logins, the user may not be prompted anymore with the SingPass login as long as the Long Term Cookie has not expired.

 

Refer to the Long Term and Short Term Cookies topic for more details.

Follow the steps below to avoid distortion in the form or documents when printing:   1. Use FireFox or Chrome web browser for printing. 2. Add the eLitigation site to the trusted sites list of the browser.     3. If the suggested steps above fails to work, try printing the form using a different version of Internet Explorer browser version.

 

 

To print an eForm or document:

 

1. Open a case file or search for a case.  The Case Information Page will be displayed.

Case Information Page

 

2. Click the Documents tab.  The Document Information Page will be displayed.  

 

This page lists the documents included in the case file.

Document Information Page

 

3. Click the Document Name link of the eForm to be printed.  The eForm will open in a new browser window.

eForm

 

4. On the Menu Bar, click File and then Print.

Internet Browser Menu Bar - File and Print

 

The Print Settings window will be displayed.

Print Settings Window

 

5. Click Print.  The eForm will be printed with headers and footers.

eForm - With Headers and Footers

 

 

 

By default, eForms are printed with headers and footers on the page.

eForm - With Headers and Footers

 

The user can remove the headers and footers before printing the page.

 

 

To remove headers and footers:

 

1. Upon clicking the Document Name link of the eForm to be printed, the eForm will be displayed in a new browser window.

eForm

 

2. On the Menu Bar, click File and then Page Setup.

Internet Browser Menu Bar - File and Page Setup

 

The Page Setup window will be displayed.

Page Setup Window

 

3. Select the Empty option from the Headers and Footers dropdown lists.

Page Setup Window - Empty for Headers and Footers

 

4. Click OK to save the setting.

 

5. Click File and then Print to print the eForm without headers and footers.

eForm - With Headers and Footers

 

 

 

In cases where the user cannot fully view the document, the user can perform a delete the cookies to refresh the cache and then try viewing the document again.

 

To delete browser cookies:

 

Internet Explorer

1. On the Menu Bar, click the Safety dropdown list and then select Delete Browsing History.

Internet Explorer - Safety and Delete Browsing History

 

The Delete Browsing History window will be displayed.

Delete Browsing History Window

 

2. Make sure the Cookies checkbox is marked, and then click Delete.

 

 

Mozilla Firefox

1. On the Menu Bar, click Tools and then Options.

Mozilla Firefox - Tools and Options

 

The Options window will be displayed.

Options Window

 

2. Click Privacy.  The Privacy options will be displayed.

Privacy Options

 

3. Click the Remove Individual Cookies link.  The Cookies window will be displayed.

Cookies Window

 

4. Click Remove All Cookies.  The list of cookies stored in the computer will disappear.

Cookies Window - Remove All Cookies

 

5. Click Close to close the Cookies Window.  Then, click OK to close the Options window.

 

 

 

There are two ways to create a new submission, whether it be a new case or a document.  One is through the Filing hyperlink at the side bar of the eLitigation Main Menu page; and the other is through the Quick Access dropdown menu.

 

For more details and the complete procedure, refer to the eFiling Initial Steps topic.

 

 

 

Below is a list of cases that can be filed through eLitigation:

 

• Admission of Advocates and Solicitors

• Appeal

• Bankruptcy Application

• Bill of Costs

• Bill of Sale

• Caveat

• Corporate Entity Winding Up Application

• Criminal Appeal

• Criminal Case

• Criminal Motion

• Criminal Reference

• Criminal Revision

• District Court Appeal

• Enforcement of Commissioner of Labour Order(s)

• Enforcement of Order of Tribunal

• Family Counselling

• Family Mediation / Joint Conference

• Originating Summons

• Originating Summons (Adoption)

• Originating Summons (Bankruptcy)

• Power of Attorney

• Probate Application / Citation

• Writ of Admiralty

• Writ of Divorce

• Writ of Summons

 

 

 

Re-filing a document that was previously rejected also follows the 4-step process.  Refer to Filing a Document that was Previously Rejected for the steps.